Community Unbound Support
Unbound is widely used in mission critical corporate environments. This is possible because NLnet Labs is fully committed to maintaining the software, releasing new functionality and bug fixes on a regular basis. In addition, we actively collaborate with other leading DNS software providers on functionality and security, fostering a healthy DNS ecosystem. In the unlikely event that NLnet Labs can no longer commit to maintaining Unbound, we will announce this at least two years in advance.
While NLnet Labs is committed to fix security issues and software bugs, as well as carefully assessing feature requests, the foundation can only provide best effort community support through the mailing list.
In case you require professional support with a Service Level Agreement, our wholly owned subsidiary Open Netlabs can provide this for Unbound, NSD, OpenDNSSEC, Krill and Routinator. We offer support contracts at various service levels. They allow direct access to our highly skilled developers and technical specialists, with years of experience in Internet infrastructure standards.
Purchasing our services also means direct support to the research and development activities of NLnet Labs. This support helps us in developing a long term sustainable business model, backing the continuity of NLnet Labs and assuring that its contribution to the international Internet community can be continued for years to come.
Please view our Support Contracts page for details on our service offerings.
Other solution providers
Note: Although NLnet Labs and most of the mentioned support organisations have collegial and direct relations, responsibility for the quality of the support lies with the third party support organisation itself.
sys4 consults, plans and develops turn-key IT solutions. Email, security and administration are at the core. Their clients are mid-sized to large companies, computing centers, carriers, ISPs and government authorities.
Men & Mice is a leading global expert in the field of on-premises, cloud, hybrid and multi-cloud network management solutions. The Men & Mice Suite is used to manage the DNS, DHCP and IP Address Management operations of some of the planet’s largest corporate networks.
Founded in 1990, Men & Mice has been heavily involved with research and development in the field of DNS. Our research-based solutions include regular DNS training classes worldwide, as well as DNS-related consulting projects and developing innovative DNS and IP Address Management software designed to bridge the gap between on-premises, cloud, and multi-cloud network management solutions.